Our Blog

Metric Management Uncovers Success

Author - Steve Wilcox - Sept 2020
Though the last few months have been a wild ride for us all, especially small businesses, The Resultants have continued working alongside our owners and leadership teams to forge ahead. We were unsure of what to expect but we knew we couldn't stand by and let the Covid-19 crisis take advantage of all the hard work our clients have put…
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How Strong Teams Rise to the Occasion

Author - Chad Haldeman - Sept 2020
Isn't it often true that, under stress, a person’s core characteristics come out?  I've experienced this in my personal and professional lives in both positive and negative ways.  I've also seen this in the behaviors and performance of a number of leadership teams we work with.  Even with sincere and dedicated efforts, change is difficult.  There is nothing like the…
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It’s Time to be a Resilient Leader

Author - Jerry Olson - July 2020
Times of chaos and crisis are troubling. Currently, our economy, public health, government, politics and just about every aspect of our lives is unsettled and uncertain. For those of us who, in the past decade, have grown used to a predictable future, this is a difficult time. Whether your business is flourishing unexpectedly or struggling for survival, today is a…
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People Strategies in a Time of Crisis

Author - Jane Drigans - June 2020
We can all agree our workforce and culture have been disrupted during the COVID-19 pandemic. Businesses are redefining what work looks like in our new normal. People strategies, from recruitment to employee engagement and retention, to building better teams that collaborate and innovate, have been uprooted. The Resultants recently hosted a panel discussion on “People Strategies in a Time of…
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Time to Climb out of the Fishhook

Co-Authors - Steve & Terri Wilcox - May 2020
In this final installment of a three-part series, we dive a little deeper into the "Ride it Out" phase. If you missed the first two, first check out Three Phases for Today’s Small Business, then read through Disrupt the Disruption to get the full picture. In the Ride it Out phase, we're attempting to do business after having made quick,…
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Disrupt the Disruption

Co-Authors - Steve & Terri Wilcox - May 2020
As we described in the blog, Three Phases for Today's Small Business, businesses are working through 3 phases: Sort Out, Ride Out and Dig Out (of the fishhook). For many, we are past Sort Out and have moved into Ride Out. Even though we’ve clarified current reality and sorted out huge amounts of resources, info and options, it doesn’t diminish…
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Keeping Teams Engaged in a Virtual Setting

Author - Peter Beaumont - May 2020
Virtual meetings are nothing new. In fact, they've been around for some time. Do you remember the start of teleconference calls? It wasn't that long ago! At the time, it seemed a novel concept to connect people without travel barriers. However, many of the same issues that arise during in-person meetings such as no clear agenda, people arriving late or…
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Three Phases for Today’s Small Business

Co-Authors - Steve & Terri Wilcox - April 2020
Companies are getting back to basics in order to survive, sustain and thrive. We all know where we are most at risk. Try thinking of these challenging times as phases. It's time to be proactive. How will you sort it out, ride it out and level the fishhook as much as you can? PHASE I - SURVIVE: The ‘Sort Out’…

Small Business Resources | COVID-19

Links to critical information - updated 8/14/2020
With an overwhelming amount of Federal and State Laws recently enacted, many businesses are in a state of flux. In less than a month the following new enactments have been communicated to small businesses. Every one of these requires businesses to interpret the requirements as quickly as we can while waiting for more specific guidelines and procedures from Federal and…
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Fearless Leadership in These Tough Times

Author - Steve Wilcox - March 2020
Our business world faces disruptions, the likes of which we haven’t experienced before now. It’s time for leaders to step up. What does it take to be a leader as we face the unknowns and chaos? Resiliency and Optimism. That’s YOU, right now, TODAY. Are you up for the challenge? When the coronavirus first hit, few business leaders imagined we’d…

The Resultants Strategy regarding COVID-19

An Update for our Clients and Colleagues - 3/27/2020
As our communities and most of the world respond to the COVID-19 pandemic, we want to assure you that the Resultants team is doing everything we can to support our team, client organizations, and partners. So much has happened in a very short period of time and we understand you may have questions about how we are conducting business in…

Achieving Owner Freedom

A Resultants’ Client Video Testimonial
Our clients say it best! Check out some quick video clips from Dick Noble, President of Summit Information Resources. From gaining owner freedom, to growing a more valuable company, to building teams of great people, Noble explains how The Resultants process has helped his business go further, faster.   Summit Information Resources provides quality new and used networking hardware, server…
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Will Your Vision Ensure Your Company’s Survival?

Author - Jerry Olson - February 2020
Every business faces an existential dilemma. Its founder(s) conceived the business with a plan for where they want to go. They’ve dreamed of making a difference in the world but in most cases, that dream never becomes reality. Small Business Administration (SBA) statistics show only half of new businesses are still operating five years after they start and only one…
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Go Big or Go Home with a Powerful Vision

Author - Chad Haldeman - Jan 2020
The Big Picture – Begin with the End in Mind! When it's time to build a company's growth plan, goals are often created in a vacuum by its leader(s) and based on his or her financial goals. Or, plans are built primarily based on historical facts and performance using a simple percentage increase. Both of these approaches have merit as…
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Setting Successful Goals

Author - Peter Beaumont - Dec 2019
“Oh well, I’ll just set the goals again for next year”, I said to myself. It was December and while reviewing my goals for the last year, I realized I had only achieved 3 of the 15 I had set. Yikes. That was definitely disappointing. At least I was in good company. According to the University of Scranton, a whopping…
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Perfecting Your Message

Guest Author - David Mann - Nov 2019
Ultimately, what’s the goal we’re all chasing? Closing the sale. Plain and simple. That’s where everything we do in our businesses is aimed. We’d love it if everyone who heard about our products or services would simply see the greatness and sign on. But we know that doesn’t happen. You can have the most valuable and unique services imaginable but…
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Finish Strong in the 5th Quarter

Author - Terri Wilcox - Oct 2019
If you've ever attended a UW-Badger football home game, I hope you stayed for the 5th Quarter. It is legendary. The game just isn’t over until the Badger Band stops playing and the crowd stops dancing. Even the opposing team’s band members, cheer squads and alumni join in. It’s a blast and the band always puts on a great show.…
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How Great Leaders Engage Their Followers

Author - Jerry Olson - Sept 2019
A leader’s habits and behaviors have a significant impact on the engagement and effectiveness of their followers. In fact, at least 10 of the 12 core elements of engagement identified by Gallup in the book First, Break All the Rules, are directly or indirectly dependent on the leader’s behaviors and habits. Good leaders plan ahead, prioritize and act with forethought…
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“Followed by All” Culture Chaos

Author - Steve Wilcox - Sept 2019
I once worked with a Leadership Team at a manufacturing company that prided themselves on top-notch processes and procedures. They shared with me their SOP’s (Standard Operating Procedures) and spoke glowingly about how they followed procedures, thus improving efficiencies overall.  At the same time, they were also discussing an issue with work output on the floor. It seemed one of…
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Processes: Why Are They Important and Why Should I Care?

Author - Peter Beaumont - August 2019
As I sat down in front of this blank digital page with a completion deadline looming over me, I had no idea where to start. So I typed a title. Great, now I just knew the subject was something about the importance of processes. After a few minutes, a light bulb went off! I realized I needed a process to…
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Accelerate Business with Solid Core Processes

Author - Jerry Olson - July 2019
A company's Core Processes can provide a competitive advantage in accelerating it beyond its competitors. Far too often, a business struggling to grow neglects this key aspect of business. We see this frequently in small businesses where the owner can see the scope of the business. He or she often assumes that their employees know what to do and how…
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Using Culture to Drive Performance

Author - Chad Haldeman - June 2019
It was a classic David vs. Goliath situation. We were part of a larger company but in our market, we were a distant second in terms of organizational size and market share. Our competitor had dominated the market for many years with legacy brands and tenured sales and operations teams. As we evaluated our options during strategic planning, becoming number…
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The Recruitment Balancing Act

Author - Terri Wilcox - May 2019
There has been a shift in today’s tight labor market that's forced us to think about how we view our employees and our working relationships. In fact, RiseSmart recently reported the employee relationship economy is on the rise. RiseSmart states, “it's emerging in response to the evolving concepts of work: how it's done, where, by whom, for how long and…
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5 Ways to Drive Employee Engagement

Author - Peter Beaumont - April 2019
Why is everyone talking about employee engagement? And what exactly is it? Well, simply put, employee engagement measures how passionate employees are about the work they do, how loyal they feel towards the company they work for and whether or not they're willing to go the extra mile. It is NOT the same as employee satisfaction, though it IS just…
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A Reason to Celebrate

Author - Jane Drigans - March 2019
Has March Madness taken hold of you yet? It’s been described as “one of the biggest, most exciting and most fun events in all of sports.”  With the NCAA Final Four men’s championship coming to Minneapolis, there's no doubt there will be great displays of teamwork and much cause for celebration around here. Whether or not you’re a sports fan,…
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Avoid Failure by Creating Focus

Author - Chad Haldeman - Feb 2019
Epic Fail “What happened?” Susan President asked, obviously upset at the team’s lack of performance. Just 90 days prior, her leadership team had devised a plan that included the key areas of focus needed to drive the company’s performance for the year ahead. They had picked 10 quarterly goals they felt would lead to successful performance. Now, reviewing their performance…
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Go Further with Faster Decision-Making

Author - Jerry Olson - Jan 2019
Do you have a vision of growing your business into more than it is today but feel like you keep getting stuck? Accomplishing your goal of a bigger and better future will require changes to how your business is run. Hand-in-hand with those changes come all the decisions to be made. Unfortunately, as businesses grow and become more complex, especially…
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Why It’s Important to Laugh at Work

Author - Peter M. Beaumont - November 2018
When I was just starting out in my career, it was frowned upon to laugh at work. Work was serious business! And it still is but sometimes, work can get a little too serious. According to a 2007 study performed by University of Missouri-Columbia researcher Chris Robert, humor “has meaningful impact on cohesiveness in the workplace and communication quality among workers.…

Can You Get and Keep Joe?

Author - Jerry Olson - October 2018
In his article originally published on page 36 of the October issue of the BATC-MN Housing First Digest, Jerry Olson talks about an issue most of us can currently relate to, employee retention. In today's full employment economy, good employees have lots of options. So, what can you do to ensure they'll choose to work for you?
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The Entrepreneur’s Foundation

Author - Terri Wilcox - September 2018
The basic Merriam-Webster definition for entrepreneur is “one who organizes, manages and assumes the risks of a business or enterprise”. The Resultants tend to question that definition. If you take it at face value, then all owners would be considered an entrepreneur. However, from our perspective, that definition is too general. Our experience working with owners of small and medium-sized businesses…
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