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How Great Leaders Engage Their Followers

Author - Jerry Olson - Sept 2019
A leader’s habits and behaviors have a significant impact on the engagement and effectiveness of their followers. In fact, at least 10 of the 12 core elements of engagement identified by Gallup in the book First, Break All the Rules, are directly or indirectly dependent on the leader’s behaviors and habits. Good leaders plan ahead, prioritize and act with forethought…
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“Followed by All” Culture Chaos

Author - Steve Wilcox - Sept 2019
I once worked with a Leadership Team at a manufacturing company that prided themselves on top-notch processes and procedures. They shared with me their SOP’s (Standard Operating Procedures) and spoke glowingly about how they followed procedures, thus improving efficiencies overall.  At the same time, they were also discussing an issue with work output on the floor. It seemed one of…
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Using Culture to Drive Performance

Author - Chad Haldeman - June 2019
It was a classic David vs. Goliath situation. We were part of a larger company but in our market, we were a distant second in terms of organizational size and market share. Our competitor had dominated the market for many years with legacy brands and tenured sales and operations teams. As we evaluated our options during strategic planning, becoming number…
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The Recruitment Balancing Act

Author - Terri Wilcox - May 2019
There has been a shift in today’s tight labor market that's forced us to think about how we view our employees and our working relationships. In fact, RiseSmart recently reported the employee relationship economy is on the rise. RiseSmart states, “it's emerging in response to the evolving concepts of work: how it's done, where, by whom, for how long and…
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5 Ways to Drive Employee Engagement

Author - Peter Beaumont - April 2019
Why is everyone talking about employee engagement? And what exactly is it? Well, simply put, employee engagement measures how passionate employees are about the work they do, how loyal they feel towards the company they work for and whether or not they're willing to go the extra mile. It is NOT the same as employee satisfaction, though it IS just…
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A Reason to Celebrate

Author - Jane Drigans - March 2019
Has March Madness taken hold of you yet? It’s been described as “one of the biggest, most exciting and most fun events in all of sports.”  With the NCAA Final Four men’s championship coming to Minneapolis, there's no doubt there will be great displays of teamwork and much cause for celebration around here. Whether or not you’re a sports fan,…
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Go Further with Faster Decision-Making

Author - Jerry Olson - Jan 2019
Do you have a vision of growing your business into more than it is today but feel like you keep getting stuck? Accomplishing your goal of a bigger and better future will require changes to how your business is run. Hand-in-hand with those changes come all the decisions to be made. Unfortunately, as businesses grow and become more complex, especially…
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Why It’s Important to Laugh at Work

Author - Peter M. Beaumont - November 2018
When I was just starting out in my career, it was frowned upon to laugh at work. Work was serious business! And it still is but sometimes, work can get a little too serious. According to a 2007 study performed by University of Missouri-Columbia researcher Chris Robert, humor “has meaningful impact on cohesiveness in the workplace and communication quality among workers.…

Can You Get and Keep Joe?

Author - Jerry Olson - October 2018
In his article originally published on page 36 of the October issue of the BATC-MN Housing First Digest, Jerry Olson talks about an issue most of us can currently relate to, employee retention. In today's full employment economy, good employees have lots of options. So, what can you do to ensure they'll choose to work for you?
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People Strategies in a Full Employment Economy

Author - Jerry Olson - June 2018
How One Company Achieved a Nearly-Full Employee Capacity During a Full Employment Economy Like many businesses, an RFB client was having a difficult time hiring for a few key positions that pay well but are hard to fill. As a small business, having 12 open positions was severely affecting their productivity. Fast forward one year and they have achieved and…
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Right People. Right Seats. What Does it Really Mean?

Author - Paul Moen - April 2018
We often hear company leaders credit their success to having “good people,” but what does that mean? Simply put, it’s about getting the right people in the right seats, which is easier said than done. Paul Moen explores this concept a bit further in his article featured on the BankBeat guest blog.

The Leadership Gap in the Green Industry

Author - Terri Wilcox - Feb 2018
Are you feeling the impact of an industry-wide leadership gap? In her article originally published in the February issue of the Minnesota Nursery & Landscape Association (MNLA) Scoop, Terri Wilcox identifies five leadership challenges that many business leaders are facing as over 3.6 million Baby Boomers set to retire in the next few years. Check out pages 18-23 for insights…
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Right People, Right Seats Starts with These Questions

Author - Jerry Olson - Jan 2018
Right People, Right Seats. You’ve heard it over and over but do you know what this short phrase really means? Understanding how this concept affects your business is pivotal in accelerating your organization forward, reaching your long-term vision and building value. Right People, Right Seats is not simple. Finding a great candidate for a currently open position is a short-term…

Adjusting Your Succession Planning Mindset

Author - Chad Haldeman - December 2017
Succession: Learning a Painful Lesson As a young division leader of a large media organization, I had assembled a strong team of managers who had performed together at a very high level for some time. We were making it happen! However, there was one manager, a fairly recent hire, who had strong technical knowledge but was out of step with…

Leading People: The Foundation of Business Strategy

Author - Jerry Olson - October 2017
In his article originally published in the October issue of the Builders Association of the Twin Cities (BATC) Digest, Jerry Olson explains how business success is built on a foundation of people working together as a great team toward a common goal. Unfortunately, only about 20% of employees feel they are part of a great team. Great teams require strong…

RFB Case Study – a CEO’s Journey

Author - Jerry Olson - April 2017
Mark Poss, CEO of Big Fish Works, chose Resultants For Business to help him and his team identify and execute strategies as they navigated their disrupted media industry. Beyond top and bottom line concerns, they are working to change the culture, attract and retain the right people and engage their customers in new and different ways. I talked with him…

5 Ways to Get Your Business to Run Without You

Author - Bill Wermager - Dec 2016
Some owners focus on growing their profits, while others are obsessed with sales goals. Have you ever considered making it your primary goal to set up your business so that it can thrive and grow without you? A business not dependent on its owner is the ultimate asset to own. It allows you complete control over your time so that…
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Did Microsoft Overpay for LinkedIn? A Look Into Strategic Acquisitions …

Author - Chad Haldeman - Nov 2016
Did Microsoft Overpay For LinkedIn? Microsoft’s recent $26.2 billion acquisition of LinkedIn provides a great example of a strategic acquisition – the type of sale that usually garners the most gain for the acquired company’s shareholders. You may be wondering what a billion-dollar acquisition has to do with your business, but the very same reasons a strategic acquirer buys a $26…

Prep and Plan to Sell

Author - Bill Wermager - Oct 2016
Why bother doing it the hard way? Whether you want to sell your business next year or a decade from now, you will have two basic options for an external sale: the financial or the strategic buyer. The Financial Buyer The financial buyer is buying the rights to your future profit stream, so the more profitable your business is expected to…
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You-Proofing Your Business

Author - Jerry Olson - Sept 2016
Making your business less dependent on you as the owner has a number of benefits. First, you can scale your company more quickly if you’re not acting as a bottleneck. Second, you get more time to enjoy life outside of your business. Lastly, a business less dependent on its owner is much more valuable to a potential buyer. However, pulling yourself out of…
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Developing and Maintaining a Talent Pipeline

Author - Chad Haldeman - Aug 2016
Step Two in Creating a High Performing Sales Organization The old sports metaphor, “the best defense is a good offense,” refers to the conditions created by a proficient offense who controls the ball, game clock, and pace of the game. They are successfully executing their game plan, which quite often leads to a win. When creating and leading a high…

How Your Age Shapes Your Exit Plan

Author - Bill Wermager - Aug 2016
Your age has a big impact on your attitude toward your business, and your feelings about one day getting out of it. For example, one person who runs a boutique mergers and acquisitions business refuses to take assignments from business owners over the age of 70. He has found that septuagenarians are so personally invested that they can rarely bring…

Recruitment Culture

Author: Chad Haldeman - Oct 2015
Step One to Creating a High Performing Sales Organization...  Most of my clients are leaders and/or managers in small to medium sized businesses. Some of them have come from a sales background, others from a technical or entrepreneurial path. All of them manage multiple priorities on any given day including leading and managing people. For those that manage sales teams,…

ACCOUNTABILITY

Author: Jerry Olson - May 2015
How Leaders Hold Others ACCOUNTABLE . . . Leaders take the third and final step in the leadership loop when they HOLD PEOPLE ACCOUNTABLE for meeting expectations.   Leaders do this simply by providing timely and direct FEEDBACK with appropriate rewards or consequences. Perhaps this sounds like the easiest step in the leadership loop. While this step is uncomplicated, many leaders…

Leaders MANAGE

Author: Jerry Olson - Mar 2015
What Do Managers MANAGE? When the vision is clear and the expectations are understood, leaders turn their attention to the second step in the Leadership Loop. This is where they manage to accomplish the expected results. The first work of management is to MONITOR behaviors and performance against the expectations that have been set and communicated. This work includes the…

Leaders LEAD

Author: Jerry Olson - Feb 2015
So you’re a Leader. What do you do? Effective Leaders do three things. They: LEAD; MANAGE; and HOLD OTHERS ACCOUNTABLE They do these three things in order, in a repeating "Leadership Loop". First in the Leadership Loop is to LEAD. Let’s keep it simple. Effective leadership is setting and clarifying just two things: VISION and EXPECTATIONS. To lead is first…

Recruiting Great Salespeople

Author: Chad Haldeman - Feb 2015
“Great salespeople are born, not made.”               This is an assertion made by the good people of the Gallup Organization, leaders in the areas of strengths based management and employee engagement. Gallup's research found that great salespeople (about 25% of the sales population) possess certain innate strengths that when matched with the right role…

DO They FIT? Hire Great People-III

Author: Jerry Olson - Nov 2014
That new pair of shoes in the store looks just right for you. As you pick them up you are enamored of their feel and look. You can easily visualize how perfect those shoes will appear on you. Without restraining your excitement you try them on. They look even better on your feet than you imagined. As you stride around the store,…

Don’t Depend on Your Gut! Hire Great People-II

Author: Jerry Olson - Oct 2014
Many hiring managers depend heavily on their gut feelings in the hiring process. When asked, “what are you looking for in a top candidate?” they may respond, “Just bring in some candidates and I’ll know it when I see it.” In the selection process, you should cringe every time you hear, “I’m a good judge of people.” Likely what is…

Hire and Inspire Great People that Fit!

Author: Jerry Olson - Sept 2014
Did you know that gathering great people around you is a critical key to the greater good of your organization and its success?  As the line from a recent television ad goes, “everyone knows that.”  Gino Wickman tells readers of Traction that “People” is one of the six key components of operating and growing a successful business.  Jim Collins told…
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