Our Blog
A close-up headshot of David Mann, Owner of A Simple Message

Perfecting Your Message

Guest Author - David Mann - Nov 2019
Ultimately, what’s the goal we’re all chasing? Closing the sale. Plain and simple. That’s where everything we do in our businesses is aimed. We’d love it if everyone who heard about our products or services would simply see the greatness and sign on. But we know that doesn’t happen. You can have the most valuable and unique services imaginable but…
A magazine lays open with a cup of tea and notepad and pen nearby

How Great Leaders Engage Their Followers

Author - Jerry Olson - Sept 2019
A leader’s habits and behaviors have a significant impact on the engagement and effectiveness of their followers. In fact, at least 10 of the 12 core elements of engagement identified by Gallup in the book First, Break All the Rules, are directly or indirectly dependent on the leader’s behaviors and habits. Good leaders plan ahead, prioritize and act with forethought…
Steve Wilcox wears a blue blazer with blue shirt and smiles for a professional head shot

“Followed by All” Culture Chaos

Author - Steve Wilcox - Sept 2019
I once worked with a Leadership Team at a manufacturing company that prided themselves on top-notch processes and procedures. They shared with me their SOP’s (Standard Operating Procedures) and spoke glowingly about how they followed procedures, thus improving efficiencies overall.  At the same time, they were also discussing an issue with work output on the floor. It seemed one of…
A headshot of Chad Haldeman

Using Culture to Drive Performance

Author - Chad Haldeman - June 2019
It was a classic David vs. Goliath situation. We were part of a larger company but in our market, we were a distant second in terms of organizational size and market share. Our competitor had dominated the market for many years with legacy brands and tenured sales and operations teams. As we evaluated our options during strategic planning, becoming number…
RFB-Peter_2018-04-23

5 Ways to Drive Employee Engagement

Author - Peter Beaumont - April 2019
Why is everyone talking about employee engagement? And what exactly is it? Well, simply put, employee engagement measures how passionate employees are about the work they do, how loyal they feel towards the company they work for and whether or not they're willing to go the extra mile. It is NOT the same as employee satisfaction, though it IS just…
RFB-Peter_2018-04-23

Why It’s Important to Laugh at Work

Author - Peter M. Beaumont - November 2018
When I was just starting out in my career, it was frowned upon to laugh at work. Work was serious business! And it still is but sometimes, work can get a little too serious. According to a 2007 study performed by University of Missouri-Columbia researcher Chris Robert, humor “has meaningful impact on cohesiveness in the workplace and communication quality among workers.…

Can You Get and Keep Joe?

Author - Jerry Olson - October 2018
In his article originally published on page 36 of the October issue of the BATC-MN Housing First Digest, Jerry Olson talks about an issue most of us can currently relate to, employee retention. In today's full employment economy, good employees have lots of options. So, what can you do to ensure they'll choose to work for you?

Leading People: The Foundation of Business Strategy

Author - Jerry Olson - October 2017
In his article originally published in the October issue of the Builders Association of the Twin Cities (BATC) Digest, Jerry Olson explains how business success is built on a foundation of people working together as a great team toward a common goal. Unfortunately, only about 20% of employees feel they are part of a great team. Great teams require strong…

RFB Case Study – a CEO’s Journey

Author - Jerry Olson - April 2017
Mark Poss, CEO of Big Fish Works, chose Resultants For Business to help him and his team identify and execute strategies as they navigated their disrupted media industry. Beyond top and bottom line concerns, they are working to change the culture, attract and retain the right people and engage their customers in new and different ways. I talked with him…
RFB-Terri_2015-10-28

Making Time to be Grateful

Author - Terri Wilcox - Nov 2016
grat·i·tude: ɡradəˌt(y)o͞od/ noun 1. The quality of being thankful; readiness to show appreciation for and to return kindness. Is there ever enough time for gratitude? Owners and executive leaders wrestle with this every day of their lives as most time is spent solving and dealing with other people’s crises and problems, putting bandages on last minute surprises, supporting other people’s…
RFB-Steve_2015-10-28

Welcoming Guests

Author: Steve Wilcox - Oct 2015
Things That Make Me Go Hmmmmm... Is your parking, entry, reception area and service an accurate reflection of your culture and core values; creating a welcoming environment for your guest? Or are you giving the message to valued clients, associates and visitors: “Go to the back of the lot!” As business leaders we tend to notice things that make us…

NPS Explained

Author: Terri Wilcox - Originally published Aug 2015, Edited May 2019
Through the Eyes of Your Customers Wouldn’t it be great if you could measure how valuable your relationship is to your customers coming from their viewpoint, not yours? And wouldn’t it be awesome to be able to get that sort of feedback using an easy method that boils it all down to one simple metric? That’s exactly what the Net…
Fill out my online form.

  • Categories

  • Popular Tags