Our Blog
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Processes: Why Are They Important and Why Should I Care?

Author - Peter Beaumont - August 2019
As I sat down in front of this blank digital page with a completion deadline looming over me, I had no idea where to start. So I typed a title. Great, now I just knew the subject was something about the importance of processes. After a few minutes, a light bulb went off! I realized I needed a process to…
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Accelerate Business with Solid Core Processes

Author - Jerry Olson - July 2019
A company's Core Processes can provide a competitive advantage in accelerating it beyond its competitors. Far too often, a business struggling to grow neglects this key aspect of business. We see this frequently in small businesses where the owner can see the scope of the business. He or she often assumes that their employees know what to do and how…
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Using Culture to Drive Performance

Author - Chad Haldeman - June 2019
It was a classic David vs. Goliath situation. We were part of a larger company but in our market, we were a distant second in terms of organizational size and market share. Our competitor had dominated the market for many years with legacy brands and tenured sales and operations teams. As we evaluated our options during strategic planning, becoming number…
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Avoid Failure by Creating Focus

Author - Chad Haldeman - Feb 2019
Epic Fail “What happened?” Susan President asked, obviously upset at the team’s lack of performance. Just 90 days prior, her leadership team had devised a plan that included the key areas of focus needed to drive the company’s performance for the year ahead. They had picked 10 quarterly goals they felt would lead to successful performance. Now, reviewing their performance…
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Go Further with Faster Decision-Making

Author - Jerry Olson - Jan 2019
Do you have a vision of growing your business into more than it is today but feel like you keep getting stuck? Accomplishing your goal of a bigger and better future will require changes to how your business is run. Hand-in-hand with those changes come all the decisions to be made. Unfortunately, as businesses grow and become more complex, especially…
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What to Do When You Hit the Ceiling

Author - Peter M. Beaumont - July 2018
We all have or will hit the ceiling at some point when we are not sure how to grow ourselves or our business. We just seem to lose momentum. This can make us feel frustrated and in some cases, ill-equipped to lead or push through. However, "maxing out" is a normal part of growth. It is not always on the…
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Why DIY with EOS: How Self-Implementing Companies Achieve Success

Author - Steve Wilcox - May 2018
The Entrepreneurial Operating System®, more commonly known as EOS or Traction, has helped thousands of business owners get what they want out of their business. While “what they want” may be unique to every owner, the process and system is the same - making the goal more achievable regardless of industry, geography and company size. The EOS model consists of…
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Why Set an Impossible Goal?

Author - Katie Pierce - April 2018
The 2018 Winter Olympics have been over for a few months now and though most of the excitement has died down, there’s one Olympian I keep thinking about, women’s half-pipe participant, Elizabeth Swaney. Swaney didn’t receive a medal. In fact, she placed dead last in her women’s half-pipe competition. Yet, when her run was over, she turned to smile and…
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What Can a Franchise Teach Us About Our Own Business Model?

Author - Chad Haldeman - March 2018
Franchise operations account for almost 10% of small business transactions in the U.S., which is no surprise knowing what an attractive acquisition target they can be. So what is it that makes a franchise such a target for buyers? RFB Business Advisor, Chad Haldeman, answers this question and more in his Irish Titan guest blog post.

The Passion for Traction

Author - Steve Wilcox - October 2017
In this article originally published in the October issue of Minnesota Business Magazine,  Steve Wilcox discusses why the Entrepreneurial Operating System has captured the interest of more than 28,000 businesses.

Subscription Services – 3 Surprising Reasons to Use Them

Author - Bill Wermager - May 2017
Subscription Services - What's the Big Deal? You can now buy a subscription for everything from dog treats to razor blades. Music subscription services are booming as our appetite to buy tracks is replaced by our willingness to rent them. Starbucks now even offers coffee on subscription. Why are so many companies leveraging this type of business model? The obvious…

RFB Case Study – a CEO’s Journey

Author - Jerry Olson - April 2017
Mark Poss, CEO of Big Fish Works, chose Resultants For Business to help him and his team identify and execute strategies as they navigated their disrupted media industry. Beyond top and bottom line concerns, they are working to change the culture, attract and retain the right people and engage their customers in new and different ways. I talked with him…

Is 2017 Your Company’s Defining Year?

Author - Chad Haldeman - March 2017
What changes have you made to make your company more valuable in 2017? Our suggestion, you may want to think hard about how your customers pay. If you've been following our blog, you'll know recurring revenue is a topic we cover time and time again. It's not that we have no other methods for improving your company's value. We push…
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How Three Moves Quadrupled the Value of this Business

Author - Jerry Olson - Feb 2017
Are you stuck trying to figure out how to create recurring revenue for your business? Automatic sales will make your business more valuable and predictable. However, the secret to transforming your company is to think less about what’s in it for you and more about convincing customers to agree to a monthly bill. Consider the transformation of Laura Steward’s IT consulting…
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Six Power Ratios to Start Tracking Now

Author - Jerry Olson - Aug 2016
Doctors in the developing world measure their progress not by the aggregate number of children who die in childbirth, but by the infant mortality rate – a ratio of the number of births to deaths. Similarly, baseball’s lead off batters measure their “on-base percentage” – the number of times they get on base – as a percentage of the number…

NPS Explained

Author: Terri Wilcox - Originally published Aug 2015, Edited May 2019
Through the Eyes of Your Customers Wouldn’t it be great if you could measure how valuable your relationship is to your customers coming from their viewpoint, not yours? And wouldn’t it be awesome to be able to get that sort of feedback using an easy method that boils it all down to one simple metric? That’s exactly what the Net…

Leaders MANAGE

Author: Jerry Olson - Mar 2015
What Do Managers MANAGE? When the vision is clear and the expectations are understood, leaders turn their attention to the second step in the Leadership Loop. This is where they manage to accomplish the expected results. The first work of management is to MONITOR behaviors and performance against the expectations that have been set and communicated. This work includes the…
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