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How Great Leaders Engage Their Followers

Author - Jerry Olson - Sept 2019
A leader’s habits and behaviors have a significant impact on the engagement and effectiveness of their followers. In fact, at least 10 of the 12 core elements of engagement identified by Gallup in the book First, Break All the Rules, are directly or indirectly dependent on the leader’s behaviors and habits. Good leaders plan ahead, prioritize and act with forethought…
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“Followed by All” Culture Chaos

Author - Steve Wilcox - Sept 2019
I once worked with a Leadership Team at a manufacturing company that prided themselves on top-notch processes and procedures. They shared with me their SOP’s (Standard Operating Procedures) and spoke glowingly about how they followed procedures, thus improving efficiencies overall.  At the same time, they were also discussing an issue with work output on the floor. It seemed one of…
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Using Culture to Drive Performance

Author - Chad Haldeman - June 2019
It was a classic David vs. Goliath situation. We were part of a larger company but in our market, we were a distant second in terms of organizational size and market share. Our competitor had dominated the market for many years with legacy brands and tenured sales and operations teams. As we evaluated our options during strategic planning, becoming number…
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The Recruitment Balancing Act

Author - Terri Wilcox - May 2019
There has been a shift in today’s tight labor market that's forced us to think about how we view our employees and our working relationships. In fact, RiseSmart recently reported the employee relationship economy is on the rise. RiseSmart states, “it's emerging in response to the evolving concepts of work: how it's done, where, by whom, for how long and…
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5 Ways to Drive Employee Engagement

Author - Peter Beaumont - April 2019
Why is everyone talking about employee engagement? And what exactly is it? Well, simply put, employee engagement measures how passionate employees are about the work they do, how loyal they feel towards the company they work for and whether or not they're willing to go the extra mile. It is NOT the same as employee satisfaction, though it IS just…
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Why It’s Important to Laugh at Work

Author - Peter M. Beaumont - November 2018
When I was just starting out in my career, it was frowned upon to laugh at work. Work was serious business! And it still is but sometimes, work can get a little too serious. According to a 2007 study performed by University of Missouri-Columbia researcher Chris Robert, humor “has meaningful impact on cohesiveness in the workplace and communication quality among workers.…
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Right People. Right Seats. What Does it Really Mean?

Author - Paul Moen - April 2018
We often hear company leaders credit their success to having “good people,” but what does that mean? Simply put, it’s about getting the right people in the right seats, which is easier said than done. Paul Moen explores this concept a bit further in his article featured on the BankBeat guest blog.

Adjusting Your Succession Planning Mindset

Author - Chad Haldeman - December 2017
Succession: Learning a Painful Lesson As a young division leader of a large media organization, I had assembled a strong team of managers who had performed together at a very high level for some time. We were making it happen! However, there was one manager, a fairly recent hire, who had strong technical knowledge but was out of step with…

The Passion for Traction

Author - Steve Wilcox - October 2017
In this article originally published in the October issue of Minnesota Business Magazine,  Steve Wilcox discusses why the Entrepreneurial Operating System has captured the interest of more than 28,000 businesses.

Leading People: The Foundation of Business Strategy

Author - Jerry Olson - October 2017
In his article originally published in the October issue of the Builders Association of the Twin Cities (BATC) Digest, Jerry Olson explains how business success is built on a foundation of people working together as a great team toward a common goal. Unfortunately, only about 20% of employees feel they are part of a great team. Great teams require strong…

RFB Case Study – a CEO’s Journey

Author - Jerry Olson - April 2017
Mark Poss, CEO of Big Fish Works, chose Resultants For Business to help him and his team identify and execute strategies as they navigated their disrupted media industry. Beyond top and bottom line concerns, they are working to change the culture, attract and retain the right people and engage their customers in new and different ways. I talked with him…
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How Much Goodwill Does Your Business Have?

Author - Terri Wilcox - Jan 2017
Goodwill: the difference between what someone is willing to pay for your company minus the value of your hard assets The term “goodwill” is often thrown around in conversation as a subjective description of how much your customers like your business. However, when it comes to valuing your business, there is nothing subjective about it. Let’s imagine the main physical assets…
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Making Time to be Grateful

Author - Terri Wilcox - Nov 2016
grat·i·tude: ɡradəˌt(y)o͞od/ noun 1. The quality of being thankful; readiness to show appreciation for and to return kindness. Is there ever enough time for gratitude? Owners and executive leaders wrestle with this every day of their lives as most time is spent solving and dealing with other people’s crises and problems, putting bandages on last minute surprises, supporting other people’s…
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Our Balancing Act – It’s a Team Sport

Author: Terri Wilcox - Dec 2014
At RFB one of our values is "balance". However, this is a value that is hard to follow consistently or maintain. It is "aspirational". We STRIVE for balance in our lives. We strive to balance time between our business careers, our families, our individual self, and our spiritual enlightenment. Balance must be defined by each of us based on the…

DO They FIT? Hire Great People-III

Author: Jerry Olson - Nov 2014
That new pair of shoes in the store looks just right for you. As you pick them up you are enamored of their feel and look. You can easily visualize how perfect those shoes will appear on you. Without restraining your excitement you try them on. They look even better on your feet than you imagined. As you stride around the store,…
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