Our Blog
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Our Greatest Need is Our Lessons Learned

Author - Terri Wilcox - Oct 2020
At one of our last Industry Association gatherings, we asked a group of small business owners we work closely with what they would say their members' greatest need today is.  The answer was an astounding "help us to be prepared for the next crisis”.  Here are some of the comments we’ve heard: “We weren’t ready for this” “I don’t ever…

Metric Management Uncovers Success

Author - Steve Wilcox - Sept 2020
Though the last few months have been a wild ride for us all, especially small businesses, The Resultants have continued working alongside our owners and leadership teams to forge ahead. We were unsure of what to expect but we knew we couldn't stand by and let the Covid-19 crisis take advantage of all the hard work our clients have put…
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Time to Climb out of the Fishhook

Co-Authors - Steve & Terri Wilcox - May 2020
In this final installment of a three-part series, we dive a little deeper into the "Ride it Out" phase. If you missed the first two, first check out Three Phases for Today’s Small Business, then read through Disrupt the Disruption to get the full picture. In the Ride it Out phase, we're attempting to do business after having made quick,…
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Disrupt the Disruption

Co-Authors - Steve & Terri Wilcox - May 2020
As we described in the blog, Three Phases for Today's Small Business, businesses are working through 3 phases: Sort Out, Ride Out and Dig Out (of the fishhook). For many, we are past Sort Out and have moved into Ride Out. Even though we’ve clarified current reality and sorted out huge amounts of resources, info and options, it doesn’t diminish…
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Setting Successful Goals

Author - Peter Beaumont - Dec 2019
“Oh well, I’ll just set the goals again for next year”, I said to myself. It was December and while reviewing my goals for the last year, I realized I had only achieved 3 of the 15 I had set. Yikes. That was definitely disappointing. At least I was in good company. According to the University of Scranton, a whopping…
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“Followed by All” Culture Chaos

Author - Steve Wilcox - Sept 2019
I once worked with a Leadership Team at a manufacturing company that prided themselves on top-notch processes and procedures. They shared with me their SOP’s (Standard Operating Procedures) and spoke glowingly about how they followed procedures, thus improving efficiencies overall.  At the same time, they were also discussing an issue with work output on the floor. It seemed one of…
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Processes: Why Are They Important and Why Should I Care?

Author - Peter Beaumont - August 2019
As I sat down in front of this blank digital page with a completion deadline looming over me, I had no idea where to start. So I typed a title. Great, now I just knew the subject was something about the importance of processes. After a few minutes, a light bulb went off! I realized I needed a process to…
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Accelerate Business with Solid Core Processes

Author - Jerry Olson - July 2019
A company's Core Processes can provide a competitive advantage in accelerating it beyond its competitors. Far too often, a business struggling to grow neglects this key aspect of business. We see this frequently in small businesses where the owner can see the scope of the business. He or she often assumes that their employees know what to do and how…
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What Can a Franchise Teach Us About Our Own Business Model?

Author - Chad Haldeman - March 2018
Franchise operations account for almost 10% of small business transactions in the U.S., which is no surprise knowing what an attractive acquisition target they can be. So what is it that makes a franchise such a target for buyers? RFB Business Advisor, Chad Haldeman, answers this question and more in his Irish Titan guest blog post.
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